Terms and Conditions

1. Definitions

ASTON COM S.A.-the commercial company ASTON COM S.A. S.R.L., organized under the Roman law.

SITE – The domain www.yamato.ro and their subdomains, including but not limited to the available public site.

CONTENT has the following definition:

  • All information on the SITE that can be visited, viewed or otherwise accessed by using numerical equipment;
  • The content of any email sent to its USERS or CLIENTS by ASTON COM S.A. by electronic means and/or any Other means of communication available;
  • Any information communicated by any means by an employee of ASTON COM S.A. to the USER or CLIENT, according to the information Or not specified by the contact;
  • Information related to the products, services and/or tariffs charged by ASTON COM S.A. in a certain period;
  • Information relating to the products, services and/or tariffs charged by a third party with which ASTON COM S.A. has concluded contracts Partnership, in a certain period;
  • Data relating to ASTON COM S.A., or other privileged data thereof.

CAMPAIGN-the action to expose commercially, exclusively electronically and only through the site a finite number of products having A limited and predefined stock for a limited period of time established by ASTON COM S.A..

SERVICE-ecommerce service driven exclusively on the available public doors of the SITE, in the sense OF the possibility OF CUSTOMER to contract products and/or services using exclusively electronic means, including other means of distance communication (i.e. telephone).

MEMBER-The natural person who has or obtains access to the CONTENT, by any means of communication made available by ASTON COM S.A. (Electronic, telephone, etc.) or based on an existing use agreement between ASTON COM S.A. and that requires the creation and use of a Account.

ACCOUNT-The assembly consisting of an email address and a password that allows a single MEMBER access to restricted areas of the SITE by Which is made access to the SERVICE.

CLIENT-The individual who has the membership of ASTON COM S.A.,, and who placed at least one order on the site.

DOCUMENT-these terms and conditions

Distance CONTRACT-According to the definition contained in O.G. 130/2000 art. 2 (a): The contract for the supply of products or Services concluded between a trader and a consumer, within a system of sale organized by the trader, which uses Exclusively, before and after the conclusion of this agreement, one or more distance communication techniques;

NEWSLETTER/ALERT-the means of periodic information, exclusively electronic, i.e. electronic mail (e-mail, SMS), on products, Services and/or promotions conducted by ASTON COM S.A. in a certain period, without any commitment from ASTON COM S.A. With reference to the information contained therein.

TRANSACTION-cashing or reimbursement of an amount resulting from the sale of a product/service by ASTON COM S.A. to the customer, by Use of the card processor services approved by ASTON COM S.A., irrespective of the method of delivery;

GREEN STAMP FEE – Value expressed in Lei, paid by ASTON COM S.A. to the authorized company with the takeover of operations Collection, transport and recovery/recycling of waste electrical and electronic equipment as foreseen in HG No. 1037/2010 on waste electrical and electronic equipment. According to the law, the green stamp fee is biled by the manufacturer and Must be borne in the end by the end customer (user).

PROCESSING FEE FOR PAYMENT ON DELIVERY-for any order paid refunds a processing fee is applied for payment On delivery. Each order shipped by ASTON COM S.A. involves logistical storage, transport, handling of products and packaging, as well as cash collection and processing expenses (cash). All these expenses are included in the tax Processing for payment on delivery, which is a unique fee, so paid only once for a placed order, regardless of the number Products ordered simultaneously. (Refund fee).

The payment on the delivery fee is not applicable for orders paid by card.

2. General

2.1. The document establishes the terms and conditions of use of the site/content/service by the member or customer, if It does not have another valid use agreement concluded between ASTON COM S.A. and this one.

2.2. Use, including but not limited to accessing, visiting and viewing, content/service, implies membership of the member or Of the customer to these Terms and conditions unless the content in question has no distinct conditions of use.

2.3. Access to the service shall be made exclusively by accessing the available public website www.yamato.ro.

2.4. By using the site/content/service, the member or customer is solely responsible for all activities arising from the By using it. It shall also respond to any material, intellectual or electronic damage or any other nature of the products Site, content, service, ASTON COM S.A. or any third party with which ASTON COM S.A. has concluded contracts, in accordance with the legislation Romanian in force.

2.5. In the event that the user or client disagrees and/or does not accept and/or revoke the consent given to the Document:

  • 2.5.1. It gives up: access to the service, other services offered by ASTON COM S.A. through the Site, receiving Newsletters/alerts and/or communications from ASTON COM S.A. of any nature (electronic mail, phone call, SMS etc.), Without any further warranty on the part of ASTON COM S.A..
  • 2.5.2. ASTON COM S.A. shall erase all data referring to it from its database, without any further obligation of the or without any party being able to claim the other damages.
  • 2.5.3. May return at any time to its decision to disagree and/or not to accept the document, in the form in which It will be available at that time.

2.6. The customer/member may return at any time to its decision to agree and/or accept the document in the form In which it will be available at that time.

2.7. In order to exercise the right provided for in art 2.5, he may contact ASTON COM S.A., or use the links in the The content received from ASTON COM S.A. for this purpose.

2.8. Customer may not revoke the agreement expressed in favour of the document during the period of a Contract or until the time In which it will not pay the consideration of all unhonoured contracts towards ASTON COM S.A..

2.9. In the event that the customer has paid the consideration of all unhonoured contracts with ASTON COM S.A. and revoking the agreement expressed In favor of the document during an order, the customer will indicate the reasons for revdating the agreement or, following the ASTON COM S.A. How to solve the case. If following the revocation of the agreement, the client expressly and unequivocally requests the cancellation Orders in progress, ASTON COM S.A. may cancel them, following the customer's refund of the amounts paid within the time limit stipulated by the law.

2.10. This Site is addressed only to members of individuals who are at least 18 years old, who have completed the stages of the corresponding registration And which have not been suspended or removed by ASTON COM S.A., irrespective of the reason for suspension or removal. The possibility of Online ordering is only available to people residing in Romania. By becoming a member, ASTON COM S.A. will consider that the person The above conditions.

3. Content

3.1. Content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, Static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of ASTON COM S.A., its Being reserved for all rights obtained in this respect directly or indirectly (through licenses of use and/or publication).

3.2. The member or client shall not be allowed to copy, distribute, publish, transfer to third parties, change and/or otherwise alteration, use, linking, exposure, inclusion of any content in any context other than the original intended by ASTON COM S.A., The inclusion of any content outside the ASTON COM S.A. website, the removal of the signs which signide the copyright of ASTON COM S.A. on Content as well as participation in the transfer, sale, distribution of materials made by reproduction, modification or display Content, except with the Express agreement of ASTON COM S.A..

3.3. Any content to which the member or customer has and/or gain access by any means, shall be subject to the document, in the case In which the content is not accompanied by a specific and valid use agreement concluded between ASTON COM S.A. and this, and without any warranty Implied or expressly formulated by ASTON COM S.A. with reference to that content.

3.4. The member or customer may copy, transfer and/or use content only for personal or non-commercial purposes only if the Conflict with provisions of the document.

3.5. In the event that ASTON COM S.A. gives the member or customer the right to use in the form described in a user agreement Distinctly, a certain content, to which the member has or obtains access to this agreement, this right extends only to that or those Content defined in the agreement, only during the period of its existence or these content on the site or the period defined in the agreement, according to defined conditions, where they exist and do not represent a contractual commitment from ASTON COM S.A. for that member, Client or any other third party that has/gain access to this transferred content, by any means and which may be or is prejudiced in any Following this content, during or after the expiry of the use agreement.

3.6. No content transmitted to the member or customer, by any means of communication (electronic, telephone, etc.) or acquired by it by Access, visitation and/or visualization do not constitute a contractual obligation on the part of ASTON COM S.A. and/or the employee of ASTON COM S.A. who Interfacing the transfer of content, if it exists, to that content.

3.7. Any use of content for purposes other than those expressly permitted by document or by the agreement of Use which is prohibited Accompany, if it exists.

4. Contact

4.1. ASTON COM S.A. publishes on the site, identification and contact data, updated for informing clients or members.

4.2. By using the Contact form or service present on the site, the member or client allows ASTON COM S.A. to contact him via Any means available, including electronic means, i.e. e-mail (e-mail, SMS).

4.3. Partial or integral completion of the contact form and its submission is in no way a commitment by the ASTON COM S.A. to contact the member or customer.

4.4. Accessing the Site, using the information presented therein, visiting pages or sending e-mails or Notices addressed to ASTON COM S.A. shall be made electronically, by telephone, or by any other way of communication available to the member or Client. Thus, ASTON COM S.A. will consider that the member or customer consents to receiving the notifications from ASTON COM S.A. in Electronic and/or telephone mode, including e-mail, SMS or ads on the site.

4.5. ASTON COM S.A. reserves the right not to respond to requests of any nature, unrelated to the products/services present On the site or with a contract concluded with a member or customer, received by any means of communication (electronic, phone call, SMS, etc.).

5. Newsletters and Alerts

5.1. When the member or customer creates an account on the Site, accept the document (terms and conditions), expressing their agreement with Regarding the receipt of newsletters and/or alerts from ASTON COM S.A., transmitted by electronic mail (e-mail, SMS) and/or phone call. The option regarding the agreement issued by the Client or member may be changed at any time, in compliance with the provisions of art. 5.3.

5.2. Data taken from a member or Client, for the purpose of sending newsletters and/or alerts, May and will be used by ASTON COM S.A. within the limits of the privacy policy.

5.3. Waiver of receipt of newsletters and/or alerts by member or customer may be made at any time:

  • 5.3.1. Using the special link from any newsletters and/or alerts received or by calling the phone number 0728. ;
  • 5.3.2. By using the options available in the customer account, for modifying the acceptance or receiving newsletters and/or alerts;
  • 5.3.3. By contacting ASTON COM S.A., using the Dinsponible tools on the site in the "SUPPORT" section, without any obligation Any part of the other.

5.4. Waiting the receipt of newsletters and/or alerts does not imply waiver of the given acceptance for the document.

5.5. ASTON COM S.A. reserves the right to select members or clients who have previously expressed their newsletter and/or alerts To which it will send such notices and the right to remove from its database any member or Client, without any commitment Subsequently from ASTON COM S.A., In this case, the member or customer can address the customer Relations Department of ASTON COM S.A. To receive the necessary justifications in connection with any decision and/or action undertaken by ASTON COM S.A. for the purposes of this article.

5.6. ASTON COM S.A. shall not include in newsletters and/or alerts transmitted to the member or customer, any other advertising material under The form of content referring to any third party which is not a partner of ASTON COM S.A. at the time of dispatch of their newsletters and/or Alerts.

6. Privacy Policy

6.1. ASTON COM S.A. collects personal data and special data (CNP) on the pages of its websites, only with the consent of the Member or customer's volunteer, for the following purposes:

  • Validation, dispatch and invoicing of orders to it;
  • Resolving cancellaries or problems of any nature relating to an order or contract, to the services or products purchased by it;
  • To ensure its access to the service;
  • Sending newsletters and/or periodic alerts, using electronic mail (e-mail, SMS) and/or by phone call;
  • Contacting him at his voluntary request;
  • Contacting him in matters of customer relations;
  • statistical purposes.

By creating the account, each member or customer has expressed consent that ASTON COM S.A. collects and adminis the data Personal data, under the conditions and in compliance with the provisions of law 677/2001.

Any member or customer has the right to obtain from ASTON COM S.A., through a written request, signed and dated, free of charge:

  • Confirmation that the data concerning him or her are not processed by him or her
  • Where applicable, rectification, updating, blocking or deleting data whose processing is not in compliance with the law, in particular incomplete data or Inaccurate
  • Where applicable, the conversion into anonymous data of data whose processing is not in compliance with the law;
  • Notification to third parties to whom the data have been disclosed to any operation carried out in accordance with the lit. b) or c), if This notice does not prove impossible or does not imply a disproportionate effort towards the legitimate interest that could be harmed.

By virtue of voluntary registration on the website of ASTON COM S.A. or access (ordering) of products/Services ASTON COM S.A., The member or customer agrees with (consenting to) the processing of personal data by ASTON COM S.A. in Its own computer system, both manually and automatically, for the purposes stated in paragraph 6.1, in accordance with art. 5 para. 1 of Law No. 677/2001 on the protection and processing of personal data. If the member or client disagrees with the processing of his/her personal data by ASTON COM S.A., it has the right not to use the website and not to offer the company ASTON COM S.A. personal data.

Any member or Client shall have the right to oppose at any time, for legitimate and lawful reasons relating to his or her private situation, By transmitting to ASTON COM S.A. a request made in written form, dated and signed as data targeting it to be subject to a Processing, except in cases where there are legal provisions to the contrary. In case of opposition justified the processing can no longer target the data In the case.

Any member or Client has the right to oppose at any time, free of charge and without justification by transmitting to ASTON COM S.A. a request in written form, dated and signed, that the data intended to be processed for marketing purposes directly, on behalf of the Controller or a third party, or to be disclosed to third parties for such a purpose.

6.2. ASTON COM S.A. may collect involuntary and other data (IP address, time of visit, place of access, name and browser version Internet, operating system, including other parameters) provided by the Internet browser through which access to the site is made and May be used by ASTON COM S.A. to improve the services offered to its clients or users, or for statistical purposes; Exception shall be made where provisions of the document are violated, in the event that the result of the member/customer's actions Interests or damages of any nature of the ASTON COM S.A. and/or any third parties with which the ASTON COM S.A. He has partnership contracts at the time. ASTON COM S.A. also uses surveys that are sent by e-mail or made available on the Site, for the collection of demographic data about the customer, profile and other data related to consumer preferences and behaviour; ASTON COM S.A. also uses customer satisfaction studies on the related services of ASTON COM S.A.. Such data are Used to study consumer preferences and to carry out statistical analyses, both used for the purpose of adapting the offer At the expectations of ASTON COM S.A. customers. The customer can always provide such data voluntarily and may give up at any time to the Participation in the survey without the provision of data and without any negative impact on it in the event of the right to surrender.

6.3. The customer has the right to oppose within the limits stipulated by art. 2.8, the collection of his personal data and to request their deletion, Revoke the agreement given to the document, and thus waive any default right specified therein and without any further obligation Any party to the other or without any part of claiming the other damages.

6.4. For the exercise of rights under art. 6.3, the customer or member shall address ASTON COM S.A. by accessing one of the methods stipulated in art. 5.3.

6.5. Using the forms available on the site, the customer or the member shall have the right to amend the data he has declared initially To reflect any survenita modification, if it exists.

6.6. If the customer opts for online payment of the contravancy of orders, contract and/or contracts, authorisation and The settlement of card acceptance transactions is made exclusively through payment processors.

All types of cards issued by Romanian and foreign banks are accepted under VISA and MasterCard logos provided that The issuing banks have activated them for online payment.

6.7. ASTON COM S.A. does not request or store any information relating to the card or bank cards of the Processed directly on the servers of the online payment service provider.

6.8. The privacy Policy ASTON COM S.A. refers only to the data provided voluntarily by the Client or member exclusively on the site. ASTON COM S.A. is not responsible for the privacy policy practited by any other third party to which It can be reached by links, regardless of their nature, outside the site.

6.9. ASTON COM S.A. undertakes that the collected data of the customer/Member be used only in accordance with the purposes Declared and not to disclose, sell, rent, Bachelor, transfer, etc. The database containing information on the Personal or special information of the member/client of any third party not involved in fulfilling the declared purposes.

6.10. Exception to the provisions of art. 6.9 will make the situation where the transfer/access/view/etc is required by the The competent bodies in cases stipulated by the regulations in force at the date of occurrence of the event.

6.11. The approved bank card processors (i) by ASTON COM S.A. shall have the right to access/view any type of Data/documents, generated following an order issued, cancelled orders, contract, cancelled contract or an honored contract, to Investigate any transaction, if it exists.

6.12. ASTON COM S.A. warrants that the personal data of a user, collected through the contact form, will be Only used until the problem is resolved, after which they will become data of a statistically exclusive nature.

6.13. ASTON COM S.A. does not respond to failures that may jeopardise the security of the server on which the base is hosted Data that contains this personal data.

7. Online Sales Policy

7.1. Access to the service

  • 7.1.1. Access to the service shall be allowed to any member who possesses or creates an account.
  • 7.1.2. In order to be allowed access to the service, the member shall accept the provisions of the document.
  • 7.1.3. ASTON COM S.A. reserves the right to restrict or exclude customer access to the service, and/or some of the accepted payment methods and to delete or restrict its account, within the limits of the law, If it considers that based on the customer's conduct or activity on the site, the access and existence of its account Harm or prejudice in any way ASTON COM S.A.. Compliance with the provisions of art. 5.5. The notification To the client about the actions and decisions of ASTON COM S.A., it may address the company's customer service department, To be informed of the reasons which led to the application of the aforementioned measures.
  • 7.1.4. Each member may have one account. It is forbidden to share an account between multiple members/clients.
  • 7.1.5. In the situation where ASTON COM S.A. discovers irregularities and/or breaches of any kind of the provisions of this chapter, leading to damage or disruption in any way of the company's activity, ASTON COM S.A. reserves the right to its free choice, To cancel, limit, restrict, suspend or exclude customer access to content or service. In this case, the member or customer May address the Customer Relations Department of ASTON COM S.A. to receive the necessary justifications in relation to the measures adopted For the purposes of this article, and the date from which they were or will be applied.

7.2. Products and Services

  • 7.2.1. ASTON COM S.A. may publish on the site information about products, services and/or promotions practiced by it or by the Any other third party with which ASTON COM S.A. has concluded partnership contracts, in a certain period and within the stock limit available.
  • 7.2.2. Products and/or services purchased through the service are intended solely for the personal use of the customer.
  • 7.2.3. ASTON COM S.A. may limit one or more clients, the ability to acquit some products or services available On the site at any given time., under the conditions of art. 7.1.
  • 7.2.4. All tariffs related to the products or services presented on the site are expressed in lei (RON) and include VAT.
  • 7.2.5. Prices displayed on the site cut by a line signified the price recommended by the manufacturer for selling in shops, centers Commercial areas where no discounts are practiced. These tariffs are purely informative and have no legal value.
  • 7.2.7. Under the conditions stipulated by the law, the price of the electoral products of low tension displayed on the site includes the green stamp fee. In the case In which the customer requests details of the exact amount added to the cost of the product, he will contact the team ASTON COM S.A..
  • 7.2.6. Invoicing of purchased products is made exclusively in RON. If payment is made by bank card, ASTON COM S.A. will charge the customer's current account with the amounts representing the consideration of the products ordered, after the transmission to it Confirmation of the order. ASTON COM S.A. will not invoice legal persons, even at the request of the clients in this respect, having Considering that the site is addressed exclusively to individuals.
  • 7.2.7. In the case of online payments ASTON COM S.A. is not/cannot be made responsible for any other additional costs incurred Client, including but not limited to currency conversion fees applied by the issuing bank of its card, in The currency of its issuance differs from RON. The responsibility for this action only carries the client.
  • 7.2.8. All information used to describe the products and/or services available on the site (static/dynamic images/ Multimedia presentations/etc.) is not a contractual obligation on the part of ASTON COM S.A., which are used exclusively in Presentation.
  • 7.2.9. In the description of the products and/or services ASTON COM S.A. reserves the right to use other products (Accessories/etc.) Which may not be included in the costs of those products.

7.3. Online Order

  • 7.3.1. Customer may make orders of products marketed at a given time, exclusively on the site, by adding the product/Products Desired in the shopping cart, and then complete the order by making the payment through one of the expressly indicated ways. Once added In the basket of couplets, a product is available for purchase to the extent that the campaign is active and there is positive stock for It. Adding a product to the shopping cart, without completing the order, does not entail its automatic reservation.
  • 7.3.2. By completing the order the client consents that all the data provided by it, necessary for the purchase process, are correct, Complete and true at the time of placing the order, referred to in this document and the order of the Emisa.
  • 7.3.3. By completing the order the client consents that ASTON COM S.A. can contact him, by any means available/agreed by ASTON COM S.A. and foreseen in this Document, in any situation where it is necessary to contact the customer.
  • 7.3.4. ASTON COM S.A. may unilaterally terminate the order made by the Client, following a prior notification to the client, Without any further obligation of any party to the other or without any party being able to claim the other damages In the following cases:
    • 7.3.4.1. Non-acceptance by the issuing Bank of the customer card, the transaction, in the case of online payment;
    • 7.3.4.2. Invalidating the transaction by the card processor approved by ASTON COM S.A., in case of online payment;
    • 7.3.4.3. The data provided by the Client on the site is incomplete or incorrect;
    • 7.3.4.4. Customer activity on the site may and/or cause damage of any nature, or prejudice in any way ASTON COM S.A. and/or its partners;
    • 7.3.4.5 realization of more than two consecutive, failed delivery attempts;
  • 7.3.5. The customer may waive an order made when contacted in accordance with art. 7.3.3.;
  • 7.3.6. In the event that the client gives up the legal term of withdrawal from the contract, an order made by the Payment by bank card and in which the bank card issuer has made the amounts paid to the ASTON COM S.A. account, the amount This will be returned by ASTON COM S.A. within 14 calendar days from the date on which the latter took Knowledge of this fact, in the IBAN account indicated in writing by the Client.
  • 7.3.7. If a product ordered by the customer, making a payment with the bank card beforehand, cannot be Delivered by ASTON COM S.A., the latter will inform the customer of this fact and will return to the customer's account Product, within a maximum of 14 calendar days from the date on which the ASTON COM S.A. was aware of the That fact or from the date on which the customer expressly expressed his intention to withdraw from the contract.
  • 7.3.8. The customer has the right to cancel or amend the content of a card-paid order within a maximum of 24 Hours after its placement. In this respect, the client will send in writing to the team ASTON COM S.A. the request for cancellation or modification of Order.
  • 7.3.9. If the client has altered his order according to Art 7.3.8, and the consideration of his new order is less than Consideration of the products/services initially ordered, ASTON COM S.A. will return to the customer account the sum of the difference of the initial order and the new Order, within 48 hours of the date on which ASTON COM S.A. was aware of the This fact.
  • 7.3.10. Product delivery details including but not limited to the time required for delivery shall not constitute an obligation From ASTON COM S.A., without any party being able to claim the other damages, if any May be or is prejudiced in any way from their breach.
  • 7.3.11. If a customer changes their personal data using the forms available on the site, all orders in the Existing at that time, retains the data defined/accepted by the customer after the time of modification, Taking into account for delivery and contact, the new amended data.

7.4. Phone command

  • 7.4.1. The client/member of ASTON COM S.A. cannot make phone orders.

7.5. Contract and completion

  • 7.5.1. ASTON COM S.A. will include in the parcel shipped to the customer, depending on the product's All necessary documents certifying the purchase of products/services by the customer.
  • 7.5.2. ASTON COM S.A. will facilitate informing the customer of the completion stage in which his order is located.
  • 7.5.3. The contract to which the documents attesting the delivery to the customer of the products contracted by it are added, Part ASTON COM S.A., becomes honored Contract.

7.6. Transport

  • 7.6.1. Delivery to the customer of the purchased products/services is performed through a fast courier company. The Express courier company, is processing personal data of the ASTON COM S.A. client, exclusively for the provision of services Products purchased by them from the company's website and only in accordance with this document terms and Conditions ASTON COM S.A.. Also, third party partners of the courier firm, instructed to fulfill the services of the Which process personal data of ASTON COM S.A. clients, are kept in compliance with the terms and Conditions of the law on the safety of processing of personal data and of this document ASTON COM terms and conditions S.a.. In this respect, the courier company can contact the clients of ASTON COM S.A. by any means of communication (e-mail, phone, SMS) Within the limits and for the purpose foreseen in this article.
  • 7.6.2. Deliveries will be carried out on average in 3-4 weeks after the campaign has ended. If the product will be delivered with Exceeding the stated term, ASTON COM S.A. will inform the client by email within 30 days of the end of the campaign with Application of the provisions of art. 7.7.3, in which case, the client may waive the order in writing and in the event that the payment was Delivered, the amounts paid will be reimbursed in full according to the law, within 14 calendar days from the date of the Activesoft.

7.7. Quality and warranties

  • 7.7.1. Each product marketed by ASTON COM S.A. shall benefit from the warranty period mentioned in the certificate of Warranty of the product. Clear details of the characteristic features of each product are provided in the presentation page of the Its. Information on the ASTON COM S.A. warranty terms and conditions, and the instructions for general use of the Different types of products are handed over to the customer as a physically available document, or in the form of a brochure inserted in each Package. No member/customer may request an extended warranty, in other terms and conditions and/or a valid guarantee for a Longer than that foreseen in the documents mentioned in this article. The warranty offered by ASTON COM S.A. is issued in accordance with the legislation in force and is based on the acquisition by ASTON COM S.A. of supporting documents for The quality/duration of use of the marketed products, respectively, certificates of authenticity and/or conformity, directly from Manufacturer and/or authorised distributors of the manufacturer.

    Each product marketed by ASTON COM S.A. benefits from a guarantee of compliance under the provisions of law 449/2003, and According to the provisions of art. 7.7.1, including for cases where the product quality information provided by the manufacturer Product are missing.

    According to art. 11 of Law 449/2003 each member or customer may request in case of lack of compliance, repair First or, if this measure cannot be applied, replace the product within the stock limit available.

  • 7.7.2. If ASTON COM S.A. cannot execute the contract because the product is unavailable, it will inform the customer about the This unavailability, on the date on which ASTON COM S.A. is aware of this case. In the event that the product has already been Paid by the customer, the amounts paid will be refunded by ASTON COM S.A. within a maximum of 14 calendar days, according to art. 11 para. 2 of law 130/2000 on the execution of distance contracts.
  • 7.7.3. In the event of exceeding the delivery period indicated in art. 7.6.2, ASTON COM S.A. will inform the client via E-mail and will With this extension of the delivery term with a period that will not exceed the delivery term originally foreseen. If, Within the new agreed period, the product will be unavailable for delivery, the customer may request termination of the contract Distance and cancellation of the order. The customer has at their disposal a period of 3 working days from the date of issue of the information notification To express the option of the ordered product. The lack of reception by ASTON COM S.A. of an answer from the client in Specified period, it shall be deemed to accept its tacitly to extend the delivery period. In all cases where the customer Express the option in writing to terminate the contract and cancel the order, if the product has already been paid by it, ASTON COM S.A. will return the sums paid according to art. 7.6.2..

7.8. Return of products purchased exclusively online

  • 7.8.1. The ASTON COM S.A. client may return the products purchased by means of a Contract in the following situations:
    • 7.8.1.1. Packages present severe damage;
    • 7.8.1.2. The products have been shipped/invoiced wrongly;
    • 7.8.1.3. Products present manufacturing defects;
    • 7.8.1.4 products have erroneous sizes ordered by the Client;
    • 7.8.1.5. ' The consumer has the right to notify the trader in writing that he/she gives up the purchase, without Without invoking a plea, within 14 calendar days of receipt of the product. ' Also, according to the Article. 7 para. 1 of OG 130/2000, the client has the right to terminate the contract unilaterally within 14 days Date of receipt of the product/products, without penalty and without relying on any reason. In this case, The direct costs of returning the products will fall, according to the law, to the customer.
  • 7.8.2. Customer undertakes to notify ASTON COM S.A., its intention to return the purchased products, by any means of Written communication (E-mail/fax/etc) within 14 calendar days of receipt of the products and/or services.
  • 7.8.3. The customer who notified ASTON COM S.A. according to Art 7.8.2, is responsible for ensuring that the products Referred to will be returned within 14 calendar days, otherwise ASTON COM S.A. considering the request Unfondata/invalidate and may decline the return.
  • 7.8.4. The ASTON COM S.A. client will not be able to return the purchased products and/or will not claim any other Damages/compensation, in the following situations:
    • 7.8.4.1. In case of replacement of the product purchased with another product having other specifications or a different type, Except for the situation foreseen in art. 7.8.1.4.
    • 7.8.4.2. If the request for return for any of the situations stipulated in art. 7.8.1 Has the date of dispatch of the notification of the return intent exceeding the 14 calendar day period stipulated according to Art 7.8.2, calculated from the working day following the date of the contract honored.
    • 7.8.4.3. In case of return of a product having as motivation one of the situations stipulated In art. 7.8.1 And the returned product is not in the same condition as it was delivered (in the original package with all the labels intact And the documents that accompanied him).
    • 7.8.4.4. According to O.G. 130/2000 (art. 10 lit. c) ASTON COM S.A. reserves the right not to accept the return of products Which, by their nature, cannot be returned. The member/customer will be informed on the page of each product if it is returnable or not. Products constituting a kit must be returned as a kit.
  • 7.8.5. In case of repayment of the product, it shall be made no later than 14 calendar days after the confirmation of the Return.
  • 7.8.6. In case of replacement of the product with one with the newly ordered size, according to 7.8.1.3, the replacement will be made In Conditions and limits of a normal order.
  • 7.8.7. If the customer who returned a product in accordance with the provisions of art 7.8.1.3, and ASTON COM S.A. It has a product suitable for replacement, it will provide the customer with the product in accordance with 7.8.5.
  • 7.8.8. The consideration of additional services including but not limited to the carriage of products, paid by the customer, is not It's a refund.
  • 7.8.9. In all cases, return/re-shipment expenses will be incurred by the customer except for the situations presented in points 7.8.1.1; 7.8.1.2 7.8.1.3 as well as in case of lack of compliance according to 7.8.1, the situation in which ASTON COM S.A. will bear the consideration of transport. Also, in the case, delivery of an unordered product (s), according to the head. 7.3., return expenses are in charge of ASTON COM S.A..
8. Fraud

8.1. ASTON COM S.A. does not require its clients or users by any means of communication (E-mail/telephone/SMS, etc.) Information about confidential data, accounts/bank cards or personal passwords.

8.2. Customer/Member assumes full responsibility for disclosure to any third party of its confidential data.

8.3. ASTON COM S.A. disclaims any liability, if a member/customer would be/is harmed in any form of To a third party that would claim to be/represent the interests of ASTON COM S.A..

8.4. The customer or member shall inform ASTON COM S.A. of such attempts, using the contact details.

8.5. ASTON COM S.A. does not promote SPAM. Any member/customer who explicitly provided his/her email address on the site may opt for Disabling the customer account for this email address, fulfilling the conditions mentioned in art. 5.3. of this Document.

8.6. Communications made by ASTON COM S.A. by electronic means of distance communication (i.e. e-mail) contain the data Complete and compliant identification of the sender or links to them on the date of transmission of the content.

8.7. The following purposes, once achieved, shall be deemed attempted to defraud the site/content and/or the ASTON COM S.A., The latter reserving the right to move the criminal prosecution against the same or those who (U) tried to, or (U) Achieved this purpose (s):

  • 8.7.1. To access the data of any type of another member/customer by using an account or by any other method.
  • 8.7.2. To alter or alter the content of the site or any correspondence sent by any way by the ASTON COM S.A. to member/Client
  • 8.7.3. To affect the performance of the server/servers on which the site runs
  • 8.7.4. To access or disclose to any third party that does not have the necessary legal authority, the content sent by any means by ASTON COM S.A. to the member/Client when it is not the legitimate recipient of the content.
9. Limitation of responsibility

9.1. ASTON COM S.A. may not be held responsible in any way in front of any member/customer who uses the Site or the content, Otherwise than within the limits of the articles constituting terms and conditions.

9.2. In the event that a member/customer considers that content shipped by any means by ASTON COM S.A. violates the rights of Copyright or any other rights, it may contact the details of ASTON COM S.A. in accordance with the contact details so that ASTON COM S.A. can make a decision in the knowledge of the case.

9.3. ASTON COM S.A. does not guarantee the member or client access to the site or the service, in the absence of its registration from Following the registration stages of the site, and does not confer on them the right to download or modify partially and/or fully Content, to reproduce partially or wholly the content, to copy, or to exploit any content in any other manner, or to Transfer any content on which it has and/or obtained access, on the basis of a use agreement, without prior consent Written by ASTON COM S.A..

9.4. ASTON COM S.A. is not responsible for the content, quality or nature of other sites to which it is accessed by links in content, Regardless of the nature of these bonds. For those sites, the responsibility of a gateway, in full, their owners.

9.5. ASTON COM S.A. is exempt from any fault in the case of use of the sites and/or content transmitted to the member or Client, By any means (electronic, telephone, etc.), through websites, e-mail or an employee of ASTON COM S.A., when This use of content can or does damage any nature of the member, customer and/or any third party involved in this transfer of content.

9.6. ASTON COM S.A. does not offer any direct or indirect warranties such as:

  • 9.6.1. The service will be according to customer requirements;
  • 9.6.2. The service will be uninterrupted, secure or error-free of any kind;
  • 9.6.3. Products/Services obtained for free or for a fee through the service will correspond to the requirements or expectations Client.

9.7. Within the limits of the terms and conditions, the operators, administrators and/or site owners are not In any form Responsible for their relationships or consequences resulting from, but not limited to, acquisitions, special offers, promotions, promotion, or any other type of relationship/connection/transaction/collaboration/etc. That may arise between the client or the member and any of the Those who make direct or indirect promotion through the site.

9.8. Promotional materials (including but not limited to campaign banners) used for the presentation of each campaign on Site, have exclusive character to promote brands, without the use of their banners being interpreted as an obligation assumed by ASTON COM S.A. to actually hold in stock for trade purposes, products appearing or may appear within them. Thus, only products Presented on the site, having indicated the selling price and their characteristics serve the business purposes of the company (available For sale).

10. Force majeure and the fortuitous case

10.1. Except in cases where they did not expressly foresee otherwise, none of the parties to a contract concluded, which is still in progress, shall not be liable for the non-execution of the term and/or in a duly complete or partial manner of any of the obligations incumbent On the basis of the contract, if the failure to execute that obligation was caused by a force majeure event.

10.2. The party or legal representative of the party who invokes the above mentioned event will bring to the attention of the other, Immediately and completely, produce it and take any measures available to them in order to limit the consequences The event.

10.3. The party or legal representative of the party claiming the above mentioned event shall be exempt from this obligation only If the event prevented her from doing so.

10.4. If within 15 days from the date of its production, the event does not cease each Party shall have the right to notify The other party ceases to be fully entitled to this contract without any of them being able to claim the other damages.

10.5. The party invoking the force majeure event must demonstrate the impossibility of executing the obligations within 30 Days from the date of occurrence of the event but within the limits of art. 10.3.